Shipping policy
Processing Time
Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed the next business day.
Shipping Rates & Delivery Times
We currently ship across Canada. Shipping costs are calculated at checkout and depend on your location and the selected shipping method.
Estimated delivery times:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–4 business days
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Express Shipping: 1–2 business days
Please note: delivery times are estimates and may vary due to carrier delays, weather, or high-volume periods (e.g., holidays).
Free Shipping
We offer free standard shipping on orders over $[amount] CAD.
Order Tracking
Once your order ships, you will receive a tracking number by email so you can monitor your package.
Shipping Restrictions
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We ship only within Canada at this time.
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We do not deliver to PO Boxes or remote territories that are inaccessible by our carriers.
Lost, Delayed, or Damaged Packages
We are not responsible for delays caused by the carrier. If your order is lost or arrives damaged, please contact us within 7 days of delivery at [your support email], and we’ll work with the carrier to resolve the issue.
Customs, Duties & Taxes
All orders shipped within Canada include applicable GST/HST/PST at checkout. No additional duties apply for Canadian addresses.
Questions
For any shipping-related inquiries, please reach out to us at:
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